Or more precisely, nail polish remover struck it. I got this horrific picture from a reader, Linh, her niece spilled nail polish remover on her Chanel wallet and needless to say, she is devastated. Linh came to us for help and luckily there is hope. One of the biggest draws with buying from big major designers like Chanel is that they have an internal repair service with specialists that they call “Leather Surgeons” (I’m not making that up, it is their official title). If you are faced with a bag disaster, you need to send it back to the Chanel Boutique you bought it from (even if you did not buy it from their boutique, find the closest one to you and send it there. Neiman Marcus will not be able to help you). Once the leather surgeon takes a look, he will be able to tell you what he can do and how much it will be. There are options with damage like the one here with nail polish remover that has bleached the leather. Depending on the saturation level, if it is just surface damage, it is salvageable, if it is soaked through the leather, there may not be anything they can do. They can use the original dye and redye it black (if you have beige leather, your only option would be to go black). This could cost anywhere from $200-$500, but keep in mind a new Chanel wallet is only a few hundred more so it may not be worth it. The turnaround for repairs is around 8 weeks. We hope nothing like this happens to your Chanel bag, but if you need additional information or you do not know where to send your sick bags, contact the Managing Director of the Highland Park boutique, Pilar Hubbard at 214-520-1055.